Shipping policy

Shipping Information

UPS Shipping to all areas.

Easy Returns & Exchanges

Problem with your order? We want you to be happy with every aspect of your order. If for any reason you are dissatisfied, please contact us so we have the opportunity to make you happy.

Wine Damaged in Shipping

It is unusual to receive a damaged bottle from us. However, in the event that you do experience a problem, please let us know! We can replace your wine or reimburse you. Please contact us within 3 days of receiving the damaged shipment.

Incorrect or Missing Wine

If we’ve made a packing mistake, we would like to resolve it. If we shipped you incorrect items, please contact us. If you find that items are missing from your order, we are happy to help you replace your missing items.

Reshipping and How it Works

When an order is returned to our winey after several delivery attempts have been made at the address provided by the customer, we are happy to reship the order. Please contact us and we will assist you with the reshipment.

Whatever the problem, please call us at 925-997-7419 or email us at maria@mariaconcettowinery.com so we can help.